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  1. Hurricane Modular Commerce
  2. General Support

General Support

General queries and information on Hurricane and its solutions.

General

  • Do Hurricane have any extensions or plug ins available?
  • Where do you source your content information, and can you share that?
  • Does Hurricane capture Free Trade Agreements?
  • Could we build an equivalent set of solutions ourselves?
  • What countries do Hurricane’s solution work in?
  • How long will it take to receive a reply on a query?
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Regulations

  • Does Hurricane help with IOSS?
  • Do you store any historical information?

Billing

  • What is the difference between the “Bulk file upload portal fees” and the “Classification fees”?
  • Will I be charged extra for going over the agreed API call limit?
  • What currencies can I pay in?
  • Are prices inclusive or exclusive of VAT?
  • When do I get billed?
  • How much does Hurricane cost per call?

Privacy Policy and T&Cs

  • Where can I find your terms and privacy policy?
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