What is a landed cost?

A Landed Cost provides the complete cost of a transaction.

The elements of a Landed Cost include:

• Product cost
• Delivery cost
• Duty rate and cost
• Tax rate and cost
• Any further costs associated with the purchase.

A Landed Cost reduces the risk of consumers receiving a request for fees upon delivery, otherwise known as ‘calling card shock’. Providing cost transparency to the customer is also key in creating a positive customer experience.